Effective June 20, 2009
Thank you for visiting the simpleserenity.com website. To demonstrate our commitment to respecting your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used on our website.
On the Simple Serenity™ website, we collect information that you voluntarily provide in order for us to provide services and products, process appointments and other transactions you request, and provide customer service. We may also use the personal information we collect for other business purposes such as to better understand customer needs, enhance relationships, or make appropriate offers.
Categories of Information We Collect
When you make an appointment, we will request your name and address information along with other information to assist with your appointment such as credit card information and date of appointment.
Requests for Information
When you request additional information related to our services or products, we may request your name and contact information such as street address, phone number, and email address.
Contacting Us by Email with Questions or Comments
When you send us an email from our website, we may retain information such as the content, your email address, our response, and the text of any follow-up questions you may have. We may use this information, for example, to measure how effectively we address client concerns online, to personalize your experience, and to continuously improve our service to you.
Collection of Information through Web Technologies
We may automatically track and collect your IP address, domain server, the type of computer and type of web browser you are using and use “cookies” to (i) customize content specific to your interests, (ii) store your password so you do not have to re-enter it each time you use the site. Any websites operated on our behalf are hosted and managed by other companies who may track and collect this information.
What are Cookies
Your Choice to Accept or Deny Cookies
You can choose whether to accept or deny cookies; your browser on your computer is often initially set to accept cookies. However, you can choose to deny cookies and continue browsing the sites. Keep in mind that your choice to accept or deny a cookie is different from your choice to accept/deny email messages.
Sharing Personal Information Collected on our Website
We may share personal information from time to time when we may partner with other companies to provide co-sponsored or co-branded promotions, products and services and may share your information with our co-sponsor. For example, we may co-sponsor some sweepstakes or offering on our site with other companies or we may provide prizes for sweepstakes and offerings sponsored by other companies. If you enter one of these sweepstakes, we may share your information with our co-sponsor or the third party sponsor. When you use a credit card to purchase goods or services, we may share your information with the credit card company. Use of shared information is subject to third parties’ policies.
We rely on service providers to help us deliver products and services, such as providing services in connection with our websites including appointments, processing credit card transactions, and administering sweepstakes and surveys.
During the course of our business, we may also share with third parties demographic and statistical information that is not personally identifiable.
In the event that Simple Serenity merges with or is acquired by another legal entity, the personal information subject to this party may be transferred to that other legal entity as an asset.
Simple Serenity will disclose personally identifiable information without your permission when we believe in good faith that such disclosure is required by law, or is necessary or desirable to investigate or protect against harmful activities to clients, visitors, employees, or others, or to property (including this site).
We may require you to provide your age and date of birth in order to ensure compliance with U.S. government restrictions on web sites providing content to, and acquiring information from, children.
Third Party Websites
Our Commitment to Children’s Privacy
Protecting the privacy of children is especially important. Simple Serenity does not encourage children to provide us with their personal information over our websites. In accordance with the Children’s Online Privacy Protection Act (15 U.S.C. 6501 et seq.) (“COPPA”), we do not collect or maintain personally identifiable information over our websites from anyone we know to be under the age of 13.
Our Commitment to Data Security
To prevent loss, destruction, unauthorized access or alteration, to maintain data accuracy, and to ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, we cannot guarantee that security of all communications with or information submitted to our websites.
Special Notification for California Residents
Individual customers who reside in California and have provided their personal information to Simple Serenity may request information about our disclosures of certain categories of personal information to third parties for their direct marketing purposes. Such requests must be submitted to us at the following email address: firstname.lastname@example.org. Within thirty days of receiving such a request, we will provide a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the address specified in this paragraph.
How to Contact Us
If you have any questions or concerns about the Simple Serenity online policy for this site or its implementation you may contact Lorrie Jones c/o Simple Serenity.
Site Security Statement
We want our website simpleserenity.com (hereinafter identified as the “Site”) visitors to feel confident about using our Site, so we are committed to protecting the information we collect. All personal information you provide is encrypted and secure.
Protecting your information
We would like our Site visitors to feel confident about using the Site, so we are committed to protecting the information we collect. We have implemented a security program with a web design and maintenance firm to keep information that is stored in our systems protected from unauthorized access.